Never miss a lead again
Every unanswered call gets a text back in under 30 seconds, day or night. The lead stays warm instead of calling your competitor.
Missed-call recovery for home-service businesses
Every missed callis a lost customer.We win them back.
When you can’t pick up, Flowline texts the caller back in seconds, figures out what they need, and books the job straight into your calendar. Urgent stuff gets flagged to your phone right away.
Built for HVAC, plumbing, and electrical. Live in about a week.
Customer Texting via Flowline
Missed call · (416) 555-0132 · 12:47 PM
Hey, sorry we missed your call! What can we help you with?
My AC stopped working and the house is boiling
Sorry about that. Is it not turning on at all, or running but blowing warm air?
Running but blowing warm
Got it. I can get a tech out. Are you free tomorrow 9–11am or 1–3pm?
9–11 works
Perfect — you’re booked for tomorrow, 9–11am. Confirmation on the way 👍
Appointment booked · added to calendar
62% of calls to small businesses go unanswered
85% of people whose call isn’t answered won’t call back
<30s until Flowline texts the caller back
How it works
A safety net for every call you can’t answer.
No new hardware, no app for your customers to download. It works over regular text messages on the number you already use.
- 01
A call slips through
After-hours, on a job, or just slammed — the call goes unanswered. Flowline picks it up instead of letting it die.
- 02
The caller chooses a text
They hear a quick prompt: press 1 for a text so we can help right now, or 2 to leave a voicemail. Pressing 1 logs their consent.
- 03
We find out what they need
A short, natural text conversation figures out the job and how urgent it is — no robot voice, ever.
- 04
Booked, or handed to you
Simple jobs get booked into your calendar automatically. Anything urgent or unclear is sent straight to your phone to handle.
Customer Texting via Flowline
Missed call · (416) 555-0148 · 9:12 PM
Hey, sorry we missed your call! What can we help you with?
My basement is flooding, water everywhere
That’s an emergency — I’m getting someone to call you right now. Hang tight.
Urgent alert sent to owner · full details attached
An urgent call → handed straight to you, never booked blind.
What you get
Everything a missed call should have triggered — handled.
Books straight into your calendar
For clear, routine jobs, Flowline offers real open slots and books them — no back-and-forth, no double-bookings.
Urgent jobs reach your phone
Floods, outages, anything time-sensitive or unclear gets flagged to you instantly with a full summary. It never guesses.
Consent-based and compliant
Customers opt in by pressing a key after a clear prompt, and every consent is logged with a timestamp for your records.
A clean record of every call
Full text transcript, the decision made, and the outcome — one readable log per conversation, always there when you need it.
Works while you sleep
After-hours, weekends, lunch rushes — the calls you’d normally lose are the ones this quietly turns into booked work.
Why it matters
.01
A missed call is money walking out the door
Home-service customers rarely leave a voicemail and rarely call twice — they call the next name on the list. Catching the call the moment it’s missed is the difference between a booked job and a lost one.
.02
It never talks over your judgment
Flowline only books the simple, obvious jobs. The instant something is urgent, complex, or unclear, it stops and hands the customer to you. A wrong booking is worse than no booking, so it never guesses.
.03
Set up once, runs quietly forever
We tailor it to your services, hours, and what counts as urgent for your trade, then it runs in the background on the number you already have. No new hardware, no app for your customers.
Pricing
One flat rate. Pick how you pay.
Both plans are the same full service — setup, booking, urgent alerts, and support. No per-call fees, no surprises.
Monthly
$350 per month
The full service, month to month.
- Unlimited missed-call recovery
- Automatic booking + urgent alerts
- Tailored to your services and hours
- Full transcripts and records
- Cancel anytime
Yearly
$3,000 per year
Works out to $250/month — save $1,200 a year.
Everything in Monthly, at a locked-in lower rate.
- Everything in the Monthly plan
- Save $1,200 vs paying monthly
- Over 3 months free, effectively
- Rate locked for 12 months
- One invoice, no monthly billing
FAQ
Questions, answered.
Is this a robot that calls my customers?
No. Flowline never makes or answers voice calls. When you miss a call, it sends a normal text message and has the rest of the conversation over text. Your customer just texts back like they would anyone else.
Will it book jobs it shouldn’t?
No. It only books simple, clearly-defined jobs. The moment anything is urgent, complex, or unclear, it stops and sends the customer straight to you with a full summary. It’s built to hand off, not to guess.
Do I need new hardware or a new phone number?
No. It works with the number you already advertise. There’s nothing for you to install and nothing for your customers to download — it’s all standard text messaging.
Is texting people back allowed?
Yes, because it’s consent-based. Callers opt in by pressing a key after a clear spoken prompt, and every opt-in is logged with a timestamp. People who don’t opt in are never texted.
What happens to calls after hours?
That’s where it earns its keep. Nights, weekends, and holidays are when the most calls go unanswered — Flowline handles them the same as any other time, so you wake up to booked jobs instead of missed ones.
How long does setup take?
Usually about a week. We tailor it to your services, hours, and what counts as urgent for your trade, test it with you, then flip it on.
Contact
Tell us about your business.
A few details and we’ll get back to you within one business day — usually much faster.
Prefer email? flowline.communications@gmail.com